Note to Store Owners & Managers
from Brad Simon
As I travel around the country speaking with storeowners one of the major concerns expressed to me is that if they train their jewelers they will take the knowledge they received at the store’s expense and leave and go elsewhere to perform their work.
However, as I speak with bench jewelers that have left a store or are considering leaving, the number one reason for leaving is that they feel stymied in their career and there is no room for growth where they are.
The BEST way to keep good Bench Jewelers is to provide them the education they need to grow in their career and as an added plus the store benefits from their increased knowledge and skills, as you can then better serve your existing clients and reach additional customers.
Your bench jeweler cannot do what you want done, or more importantly what your customer wants done, If They Do Not Know How To Do It! Studies have shown that 80% of what employees need to know to get their jobs done is learned on the job. Unless you provide continuing educational opportunities to your bench jeweler they will never be able to improve the services they offer you and your clients.
Often the shop is not as profitable as it could be because the jeweler did not know there was a better, faster, or cheaper way of doing something. No One Knows Everything! No one knows what it is they do not know. Unless they keep up to date at seminars like at the Bench Jewelers Conference & Expo your jeweler may not know there is a more efficient way to do their work and increase their productivity Without Sacrificing Quality.
Dollar for Dollar you cannot find a better educational opportunity for your Bench Jeweler, and Shop Staff. Bench Jewelers Conference & Expo is a LOW COST - HIGH VALUE educational opportunity. You cannot find better information than what is presented at the Conference Seminars. High tech lighting and close-up cameras makes it easy for everyone in the room to see and understand what is being presented and allows a surprisingly large amount of information to be presented in a short period of time. In addition, the Bench Jewelers Expo features all the top suppliers in the Industry, allowing your jeweler to find the best tools, equipment, and supplies to accomplish their work more efficiently, and to arrange the best deals for your company.
Do Yourself and Your Bench Jeweler a Favor
Send Them to the Bench Jewelers Conference & Expo
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